Privacy Policy

How we collect, use, and protect your personal information

Last Updated: October 14, 2026

Diamond Arm ("we," "us," or "our") operates Style Hem, an AI-powered virtual styling application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this policy carefully. Optional analytics and marketing processing is based on your separate consent, which you may withdraw at any time.

Important: We are committed to protecting your privacy and maintaining compliance with GDPR, CCPA, and other applicable data protection regulations.

Optional analytics and marketing

With your consent, Google Analytics measures visits, tool use and confirmed credit purchases to help us improve StyleHem and understand marketing performance. Events include general page categories, tool names, credit-pack identifiers and purchase values. We do not send photos, prompts, email addresses, account names or user IDs to Google Analytics. Google also processes online identifiers and technical information needed to deliver analytics.

Google Tag Manager and Analytics load only after analytics consent. Advertising consent is separate; no advertising pixels or remarketing campaigns are currently enabled. You can reject optional tracking without losing access to the studio. Use Cookie settings to change or withdraw consent. Withdrawal stops future measurement; it does not undo processing already performed.

Google Analytics event and user data is retained for up to 14 months; aggregated reports may remain longer. Google may process data outside Norway and the EEA under its applicable data-protection terms and transfer safeguards. Contact alex@diamondarm.com about your rights, including access, deletion and complaints to Datatilsynet. See our cookie policy for storage durations and provider details.

Data Controller Information

Company Name: DIAMOND ARM AS

Organization Number: 933 575 888

Country: Norway

Owner: Alexander Flø Bjerkvik

Contact Email: alex@diamondarm.com

Information We Collect

1. Account Information

When you create an account via Clerk, we collect:

  • Email address
  • First name and last name
  • Profile image URL
  • Gender preference (for personalized style recommendations)
  • Account creation and last update timestamps

Legal Basis: Contract performance and legitimate interest in providing personalized services.

2. Usage Data

We automatically collect information about your usage of Style Hem:

  • Monthly generation counts (number of AI transformations created)
  • Download counts (number of images/videos downloaded)
  • Feature usage patterns (which generation modes you use)
  • Session data (login timestamps, session duration)

Legal Basis: Legitimate interest in improving our services and enforcing usage limits.

3. Content You Create

When you use our AI features, we store:

  • Original uploaded images
  • AI-generated edited images and videos
  • Prompts and style preferences you provide
  • Hotspot coordinates for localized edits
  • Titles and categorizations you assign
  • Thumbnail previews for fast loading

Legal Basis: Contract performance—necessary to provide the core service you requested.

4. Credit Purchases & Payment Information

When you buy or use StyleHem credit packs, we store:

  • Stripe Checkout and payment identifiers
  • Purchased pack, amount, currency, and payment status
  • Credit balance, usage preference, and credit transaction history
  • Refund and dispute adjustments linked to the purchase

Note: We do not store credit card information. All payment processing is handled securely by Stripe. See Stripe's Privacy Policy for details.

Legal Basis: Contract performance and compliance with legal obligations (invoicing, tax records).

5. Technical Information

We collect standard technical data for security and service optimization:

  • IP address (anonymized after 90 days)
  • Browser type and version
  • Device information (type, operating system)
  • Access times and referring URLs

Legal Basis: Legitimate interest in security, fraud prevention, and technical optimization.

How We Use Your Information

Provide and Improve Services

Process your images through AI models, generate style transformations, create videos, manage your gallery, and continuously improve our features based on usage patterns.

Account Management

Authenticate users, maintain session security, manage account tiers and purchased credits, enforce usage limits, and provide customer support.

Communication

Send essential service updates, respond to inquiries, provide technical support, and notify you of significant changes to our Terms of Service or Privacy Policy.

Security & Fraud Prevention

Monitor for suspicious activity, prevent unauthorized access, detect and prevent abuse of our services, and comply with legal obligations.

Analytics & Optimization

Analyze aggregated usage data to understand feature popularity, optimize performance, improve user experience, and guide product development decisions.

Third-Party Data Sharing

We share your information only with trusted third-party services necessary to provide Style Hem:

Google Cloud (Gemini AI)

Your uploaded images and prompts are sent to Google's Gemini AI API for style transformation processing. Google may process this data according to their Privacy Policy.

Data Transferred: Images (base64 encoded), text prompts, hotspot coordinates

Fal.ai (Video Generation)

Images selected for video generation are processed through Fal.ai's Kling model. See Fal.ai Privacy Policy.

Data Transferred: Images, video generation prompts, duration and aspect ratio preferences

Clerk (Authentication) and Replit (Hosting)

We use Clerk for secure authentication and Replit's platform for hosting. Clerk handles session management and secure login. Google sign-in shares your basic profile and email address with Clerk. See Clerk Privacy Policy and Replit Privacy Policy.

Data Transferred: Email, name, profile information during authentication

Stripe (Payment Processing)

One-time credit purchases are processed through Stripe Managed Payments. We never see or store your credit card information. See Stripe Privacy Policy.

Data Transferred: Name, email, credit-pack selection and payment transaction details

Neon (Database Hosting)

Your data is stored securely in a PostgreSQL database hosted by Neon (serverless Postgres). All data is encrypted at rest and in transit. See Neon Privacy Policy.

Data Stored: All user account data, images, videos, and usage records

Important: We do not sell, rent, or share your personal information with third parties for marketing purposes. All third-party data sharing is strictly limited to service provision and clearly disclosed above.

Data Retention & Security

How Long We Keep Your Data

  • Active Accounts: Retained for the duration of your account plus 30 days after deletion
  • Images & Videos: Stored in your gallery until you delete them; permanently removed within 30 days of deletion
  • Usage Records: Kept for 12 months for tier limit enforcement and analytics
  • Session Data: Automatically expires after 7 days of inactivity
  • Payment Records: Retained for 7 years to comply with accounting and tax regulations
  • Anonymized Analytics: May be retained indefinitely for statistical purposes

Security Measures

  • All data transmitted via HTTPS/TLS encryption
  • Database encryption at rest
  • Secure password hashing (handled by Clerk)
  • Regular security audits and updates
  • Access controls and authentication requirements for all data access
  • Connection pooling with timeout protections to prevent service disruptions

Your Privacy Rights

Under GDPR and other data protection laws, you have the following rights:

Right to Access

Request a copy of all personal data we hold about you. Available through your Profile page or by contacting us.

Right to Data Portability

Receive your data in a structured, machine-readable format to transfer to another service.

Right to Deletion

Request deletion of your personal data. Delete your account through Profile settings or contact us.

Right to Object

Object to processing of your data for specific purposes, including direct marketing or profiling.

Right to Restriction

Request restriction of processing while we verify accuracy or assess legitimate grounds for processing.

Right to Rectification

Correct inaccurate personal data. Update your profile information directly through the Profile page.

To exercise your rights: Contact us at alex@diamondarm.com with "Privacy Rights Request" in the subject line. We will respond within 30 days.

Children's Privacy

Style Hem is not intended for users under the age of 16. We do not knowingly collect personal information from children under 16. If you believe a child under 16 has provided us with personal information, please contact us immediately at alex@diamondarm.com, and we will promptly delete such information.

International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States (Google Cloud, Fal.ai). These transfers are protected by:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Adequacy decisions where applicable
  • Third-party service providers' compliance with GDPR and data protection frameworks

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of significant changes by:

  • Updating the "Last Updated" date at the top of this policy
  • Sending an email notification to your registered email address for material changes
  • Displaying a prominent notice on the Style Hem platform

We will explain material changes here and request fresh consent when a change requires it. Continuing to use StyleHem does not replace your separate analytics or marketing choices.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices:

Company: Diamond Arm

Organization Number: 933 575 888 (Norway)

Owner & Data Protection Contact: Alexander Flø Bjerkvik

Email: alex@diamondarm.com

We are committed to resolving privacy concerns promptly and transparently. You also have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.